Direct Access:
Terminals:
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Know the status of motorships in the terminal: announced, confirmed and sailed.
Learn about the regulations of technical conditions of the port operation of Compas Cartagena (RCTO) approved by the National Infrastructure Agency (ANI), by virtue of port concession contract No. 001 of 1992.
Find out about the rates of our terminal.
Telephone Exchange:
Phone:
+(57 605)6724250
Ship service:
24 hours a day
Reception and/or cargo dispatch:
24 hours a day
Document Center:
E-mail:
centrodocumentos@compas.com.co
Opening hours:
Monday to Friday from 08:00 to 18:00 h.
Saturdays from 08:00 to 15:00 h.
Access Control:
Phone:
+(57 605)6724250 Ext. 6191 – 6167
Opening hours:
Monday to Friday from 07:00 to 17:30 h.
Customer Service:
Telephones:
+(57 605)6724250 Ext. 6510 – 6511 – 6512
+(57)310 4744 535
+(57)311 7383 222
Coordination:
+(57 605)6724250 Ext. 6512
+(57)322 6497 737
E-mail:
servicioalcliente@compas.com.co
Opening hours:
Monday to Friday from 08:00 to 18:00 h.
Saturdays from 08:00 to 15:00 h.
Treasury:
Phone:
+(57 605)6724250 Ext. 6525
E-mail:
recaudos@compas.com.co
Opening hours:
Monday to Friday from 08:00 to 17:00 h.
Saturdays from 08:00 to 12:00 h.
Billing:
Phone:
+(57 605)6724250 Ext. 6188
Check-in window:
+(57 605)6724250 Ext. 6701 – 6502
E-mail:
ventanillafacturacion@compas.com.co
Opening hours:
Monday to Friday from 08:00 to 18:00 h.
Saturdays from 08:00 to 15:00 h.
Operations:
Couriers and telephone numbers for actions to load:
superintendente_ops@compas.com.co